Shipping policy

At Gag House, we carefully pack every order and work with trusted shipping partners to deliver your products safely.

1. Order Processing

Orders are generally processed and packed within 1–2 business days after the order is successfully placed.

During sales, launches, holidays, or periods of high order volume, processing may take slightly longer.

2. Shipping & Delivery

Once your order has been processed, it will be handed over to our shipping partner for delivery.

Estimated delivery time is generally 3–5 business days, depending on your location and courier service.

Remote or hard-to-reach locations may require additional delivery time.

Please note that delivery timelines are estimates and are not guaranteed.

3. Shipping Charges

Applicable shipping charges will be displayed during checkout before you complete your purchase.

From time to time, Gag House may offer free shipping promotions or other shipping offers.

4. Order Tracking

Once your order has been shipped, tracking information may be provided to you through the contact details provided during checkout.

You can use the tracking information to check the status of your shipment.

5. Incorrect Shipping Information

Customers are responsible for providing accurate delivery information during checkout.

Gag House is not responsible for delivery issues caused by incorrect or incomplete addresses, incorrect phone numbers, or other information provided by the customer.

If an order is returned to us because of incorrect address information or unsuccessful delivery attempts, additional shipping charges may apply for re-delivery.

6. Delayed or Lost Shipments

While we work with shipping partners to ensure timely delivery, delays may occur due to circumstances beyond our control, including weather conditions, natural events, courier delays, strikes, holidays, technical issues, or other unforeseen circumstances.

If your shipment appears to be significantly delayed or lost, please contact us and we will assist you in checking the shipment status with the courier.

7. Damaged Packages

If your package appears visibly damaged when delivered, please take clear photographs or videos of the package before opening it and contact us as soon as possible.

This will help us investigate the issue with the shipping partner.